11. Manual Task Reassignment (Admin/Manager)

In addition to BPMN-defined assignment, Managers and Administrators can manually reassign active tasks via the "All Tasks" dashboard.

Reassign Page

Accessed via the "Reassign" button on the administrative task list. This page allows two types of reassignment:

  1. Assign to User

    • Directly transfers ownership to a specific user.
    • The task will appear in that user's "My Tasks" list.
    • Any previous assignee is removed.
  2. Assign to Role (Group)

    • Makes the task available to all users with the selected role.
    • The task becomes "unassigned" (Assignee = null).
    • Users in that role will see it in their pool and must "Claim" it to work on it.
    • Equivalent to setting candidateGroups in BPMN.

Note: This feature requires the reassign PageObject permission, which is granted to ROLE_MANAGER by default.